Policies

POLICIES

THANK YOU FOR VISITING GIRLANDASERIOUSDREAM.COM

EMAIL: INFO@GIRLWITHASERIOUSDREAM.COM

    • Girlandaseriousdream.com is pleased to offer shipping worldwide.

      Ready to ship orders normally ship within 1-3 business days after your order has been received.

      Made to order items have an expected shipping date listed in the description of each item and it varies between 2-8 weeks.

      * Shipping timing for bridesmaid orders and multiple item orders varies according to item availability. We recommend ordering with as much advance as possible to guarantee each and every fabric/color choice.

      A shipping confirmation email with tracking info will be sent to you when your order ships.

    • Orders placed Monday-Friday before Noon EST will begin processing that day, excluding holidays, and usually ship within 1 business day pending availability and credit verification. All orders placed after Noon EST will begin processing the next business day. Orders placed on Friday after Noon EST will begin processing on the following Monday. We will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. *DELIVERY TIME DOES NOT INCLUDE SUNDAYS OR HOLIDAYS

    • US orders shipped via Standard shipping take between 2-5 business days and include tracking and insurance.

      Priority (2-3 days) and Express shipping (overnight 1-2 days) are also available. Pricing is based on the weight of the items and delivery address. Add the item to your cart and start the checkout process so the website calculates an accurate shipping cost for your order. Shipping costs for a single item order with expedited shipping starts at:

      Priority within US starts from 10$.

      Express within US starts from 29.50$

      These Expedited shipping options can be selected at the paypal checkout.

    • Girlandaseriousdream.com is based in the USA and ships via USPS International standard shipping to all countries. Standard international shipping costs include tracking. Delivery takes between 7-21 business days and is subject to custom clearances and different postal services in each country (timing varies). Pricing starts at:

      Canada from 14.50$ - Other countries from 24.50$

      Pricing is based on the weight of the order and is determined once items are placed into the shopping cart. For an additional fee you can purchase insurance for your package. Please email us so we may arrange it: info@girlwithaseriousdream.com

      Priority international and Express international shipping services are also available. They can be selected at the PayPal checkout. One single item order expedited shipping starts at:

      Priority international (6-10 business days) Canada from 29$ - Other countries from 39$

      Express international (3-5 business days) Canada from 39$ - Other countries from 49$

      Other couriers services like UPS, FedEx and DHL are also available. Please email us for a quote and so we arrange it for you: info@girlwithaseriousdream.com. All international packages are subject to customs inspection. All duties and taxes are responsibility of the buyer and not girlwithaserioudream.com. We cannot mark our purchased shipments as "lower value" on customs documents as we purchase insurance to protect all our shipments against loss, so please do not request this.

    • Due to the delicate nature of the pieces, Girlandaseriousdream.com does not offer returns at this time, however we offer store credit/exchanges on ready to ship Robes returned within 7 days of the delivery date. Veils, made to order and custom order items are not returnable as they are made for you.

      Ready to ship Robes exchanges must be received in their original, unworn, unused condition and enclosed in the original packaging. Once we have received your exchange item, inspect and approve it, we 'll ship your exchange item or process your store credit. Please note, we charge shipping on all exchange orders (10$ for US orders). We'll send you a PayPal invoice for shipping once your exchange order is ready to ship.

      To make an exchange, please email info@girlwithaseriousdream.com for instructions.

    • All prices in this website are in U.S. Dollars. International currencies are automatically converted at the checkout.

    • All sizing in this website are us sizes. Our size guide is here. To convert international sizing to us please check this conversion guide. Should you have additional questions? Please email us info@girlwithaseriousdream.com

    • Girlandaseriousdream.com accepts the following credit card payment options: Visa, MasterCard, American express, discover or PayPal accounts all through PayPal checkout. You are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

      This shop uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the secure sockets layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

    • All content on this site, including: designs, photos, logos, illustrations and descriptions are protected by united states and international copyright laws, and are the property of Girlandaseriousdream.com ®, LLC.

    • Girlandaseriousdream.com is not responsible for any shipping delays caused by unpredictable weather, natural disasters, international custom clearances and postal service timing/availability.

      Girlandaseriousdream.com is not responsible for any lost or stolen shipments. Please ensure that you list a secure shipping address when placing your order.

      Girlandaseriousdream.com is not responsible for items damaged during shipping or upon opening. All orders will be properly packaged.