Policies

POLICIES

THANK YOU FOR VISITING GIRLWITHASERIOUSDREAM.COM

EMAIL: INFO@GIRLWITHASERIOUSDREAM.COM

    • Girlwithaseriousdream.com is pleased to offer shipping worldwide.

      Ready to ship orders normally ship within 1-3 business days after your order has been received.

      Made to order items have an expected shipping date listed in the description of each item.

      * Shipping timing for bridesmaid orders and multiple item orders varies according to item availability. We recommend ordering with as much advance as possible to guarantee each and every fabric/color choice.

      A shipping confirmation email with tracking info will be sent to you when your order ships.

    • Orders placed Monday-Friday before 11 AM PST will begin processing that day, excluding holidays, and usually ship within 1 business day pending availability and credit verification. All orders placed after 11 AM PST will begin processing the next business day. Orders placed on Friday after 11 AM PST will begin processing on the following Monday. We will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. We do not offer Saturday delivery. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS

    • All us orders ship via usps standard shipping which takes between 2-5 business days and includes tracking and insurance.

      Priority (2-3 days) and express shipping (overnight) is also available. Pricing is based on the weight of the order and delivery address. One single item order ships:

      Priority within us for 10$.

      Express (overnight) within us for 29.50$

      These shipping options can be selected at the paypal checkout.

    • Girlwithaseriousdream.com is based in the USA and ships via USPS international standard shipping to all countries. Standard international shipping costs include tracking. Delivery takes between 7-15 business days and is subject to custom clearances and different postal services in each country (timing varies). Pricing starts at:

      Canada: 14.50$ - other countries: 24.50$

      Pricing is based on the weight of the order and is determined once items are placed into the shopping cart. For an additional fee you can purchase insurance for your package. Please email us so we may arrange it for you: info@girlwithaseriousdream.com

      Priority international and express international shipping are also available and they can be selected at the PayPal checkout. One single item order ships:

      Priority international (6-10 business days) Canada: 29$ - other countries: 39$

      Express international (3-5 business days) Canada: 39$ - other countries: 49$

      Other couriers like ups, FedEx and DHL are also available. Please email us for a quote and so we may arrange it for you: info@girlwithaseriousdream.com. All international packages are subject to customs inspection. All duties and taxes are responsibility of the buyer and not girlwithaserioudream.com. We cannot mark our purchased shipments as "lower value" on customs documents as we purchase insurance to protect all our shipments against loss, so please do not request this.

    • Due to the delicate nature of the pieces, girlwithaseriousdream.com does not offer returns at this time, however we offer store credit/exchanges on all ready to ship items returned within 7 days of the delivery date. Made to order and custom order items are not returnable as they are made for you.

      Exchanges must be received in their original, unworn, unused condition and enclosed in the original packaging. Once we have received your exchange item, inspect and approve it, we 'll ship your exchange item or process your store credit. Please note, we charge shipping on all exchange orders (10$). We'll send you a PayPal invoice for shipping once your exchange order is ready to ship.

      To make an exchange, please email info@girlwithaseriousdream.com for instructions.

    • All prices in this website are in U.S. Dollars. International currencies are automatically converted at the checkout.

    • All sizing in this website are us sizes. Our size guide is here. To convert international sizing to us please check this conversion guide. Should you have additional questions? Please email us info@girlwithaseriousdream.com

    • Girlwithaseriousdream.com accepts the following credit card payment options: Visa, MasterCard, American express, discover or PayPal accounts all through PayPal checkout. You are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

      This shop uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the secure sockets layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

    • All content on this site, including: designs, photography, logos, illustrations and descriptions are protected by united states and international copyright laws, and are the property of Girlwithaseriousdream.com ®, LLC.).

    • Girlwithaseriousdream.com is not responsible for any shipping delays caused by unpredictable weather, natural disasters, international custom clearances and postal service timing/availability.

      Girlwithaseriousdream.com is not responsible for any lost or stolen shipments. Please ensure that you list a secure shipping address when placing your order.

      Girlwithaseriousdream.com is not responsible for items damaged during shipping or upon opening. All orders will be properly packaged.